The Customer Is Always Right… Sometimes

Conventional wisdom tells those of us that work in the service industry that the customer is always right. So what happens when your customer is almost always dead wrong? Or […]

 

More in Columns

  • Target Party

    This past weekend, I decided to run some errands. I needed really exciting things, like laundry detergent and deodorant. A simple task within itself, just life or death essentials. I […]

     
  • The iPad Revisited

      Since its release in April 2010 the iPad has sold more than 15 million units worldwide, seen some serious hardware upgrades in its second generation and gobbled up more […]

     
  • The Difficulty Debate

    Starting into my second year as a pre-health professions student, and my third year at Concordia, I’ve learned several things, chief among them gaining the ability to refer to a […]

     
  • Potter Proud

    Hey kids, this is Katelyn, your neighborhood fabulous person who also happens to love all things Harry Potter. No joke. If there were a Harry Potters Anonymous, I would be […]

     
  • Wondering As I Wonder…

    Life is a series of accepting things you never thought you would be old enough to face. Going to college, losing a loved one, becoming an aunt or a parent–these […]

     
  • The humanity of technology

    We have a reputation. We’re the technology generation and depending on who you talk to, it may not be a good thing. Even here at Concordia, walking through campus can […]

     
  • Top 10 freshman faux-pas

    10) Don’t lock yourself out of your room. Now, I was a freshman once, and I understand the fact that you’re not used to having keys every time you leave. […]

     
  • Hindsight is always 20-20

    I can’t believe it’s already the middle of September. Time has blazed by. Campus has undergone the transition from the euphoria and optimistic overload of Orientation Week to a more […]

     
  • From a senior staff member

    As I sit down to write my last opinions piece for The Concordian, reality is finally sinking in. This is it. I feel a mixture of jubilation and panic. I […]