MOORHEAD – On Nov. 4, many Concordia College students received a fraudulent email, advertising items that were allegedly being given away for free. The email seemed to be sent from Concordia staff and faculty members, including a wide range of professors. “Bad actors hijack accounts and send out [emails] on behalf of them,” says Tony…
Tag: ITS
Ramstad settles in as Vieweg’s successor
Somebody had to take the place of Bruce Vieweg after he finally retired. Somebody had to rise to the challenge of living up to Vieweg’s apologetic interruptions to our days. That person is Erik Ramstad. Ramstad started working at Concordia College in 1997. Since 2010, he has maintained the position of Director of Enterprise Systems…
Solution Center press release
“We are so excited to make a difference in the lives of students on campus,” says Ian Jahnig, a Student Manager at the ITS Solution Center. “Most of the fixes are quick, sometimes all it takes is 30 seconds to improve the access and reliability of the Wi-Fi services on a computer”. The CITE is…
ITS analyzes student printing
If students won’t watch their printing habits, Bruce Vieweg will. Bruce Vieweg, associate vice president and chief information officer of Concordia, worked with a team of students to track and analyze student’s individual print usage over the course of the fall 2014 semester. Vieweg wanted to start this project because he felt printing levels were…
ITS encourages students to back up computers
Assignments, games, music, presentations and more exist on a college laptop – until it crashes. ITS recommends students and faculty back up their computers on a regular basis. Backing up important files to an external hard drive can save lots of time, money and pain. Luke Papenfuss, student manager at ITS, said there is almost…
Anonymous ITS employee clarifies printing problems
This year, there was a large update to the Uniprint system. I am the Uniprint support person in ITS. During all of my testing, the uniprint issues that students are having on their personal computers did not appear. Indeed, the issue is only on personal computers that had the old uniprint installed. What this means…
Short-staffed ITS works hard to keep up service
With less than a full fleet, Concordia’s Information Technology Services is carrying more than their usual workload. One and a half weeks after hiring a new full time worker, one of the original three full-timers has left the staff. The new technician hired will take some time to train into Concordia’s specific system. Bruce Vieweg,…
PC users still experience Uniprint woes
Sighs and groans rise from behind laptops as students grumble about having to sign into a new computer to send their paper to the printer, a luxury they took for granted with the old printing system. Concordia has required students to upgrade to a newer version of Uniprint to be more compatible with the updated…
ITS understaffed
Downed printers, connection problems and email troubles have plagued students since the days of orientation. Several frustrated students have to wonder: why all the problems? This year, Information Technology Services has been struggling with a shortage of staff members. With so few members on their staff, many problems cannot be addressed quickly. Luke Papenfuss, Assistant…
Offut opens on time for class
Despite minor delays, the Offutt School of Business in the Grant Center officially opened to students in time for the spring semester. “(It was) a very successful launch,” Bruce Vieweg, chief information officer, said. According to Joseph Kennedy, Instructional Designer and Academic Technologist for Information Technology Services, most classrooms are fully functional, but the remaining…